Axiom Managed Solutions Relaunches as Factor

After Spin-Out from Axiom, Legal Innovator Enters New Phase of Growth; Investors Double Down on their Commitment to the Company
Factor Logo.jpg

New York, NY (January 15, 2020) - Building on its position as the leading provider of solutions for complex legal work at scale within the New Law sector, Axiom Managed Solutions (AMS) today announced the relaunch of the company with a new name Factor and a new website The company's original investors including Benchmark Capital and Carrick Capital are doubling down on the newly branded organization and will remain long-term investors. The moves position the firm for rapid growth as it plans to expand its market leadership and double in size at a time when clients are eager for proven, practical innovation.

This announcement marks the latest chapter in an ambitious journey begun 10 years ago when the company (as part of Axiom) pioneered the development of technology-enabled legal managed services. The company split from Axiom last year in order to focus exclusively on managed solutions. The new name and brand identity signal the culmination of the company's independence and the launch of a new investment program. The company will be directing investments to build out its core enabling infrastructure, new legal talent, technology partnerships and next-generation client offerings.

"We look forward to continuing to work with Factor as they mark this important turning point," said long-time client, Christian Sommer, Group Legal Director at Vodafone. "For years we have entrusted them to handle important and valuable work and have seen very positive results. We have other solutions for low-complexity, commoditized work but our team at Factor handles sophisticated contract negotiations that previously would have been handled by senior in-house lawyers."

Upon its 2019 spin-out from Axiom, the company attracted substantial interest from a wide range of strategic and financial investors. Following successful and unexpectedly rapid exits from Axiom, however, the company's original investors were eager to remain in the rapidly growing legal innovation sector and saw renewed commitment to Factor as the best opportunity in the space.

"Factor is unique in the market, with its focus on more complex work like contract negotiations rather than commoditized work like e-discovery, which continues to be the primary source of revenue for ALSPs. The company's market leadership and the sophistication of what it does positions it very well for growth," said Jim Madden, Co-Founder of Carrick Capital and Founder of business process outsourcing (BPO) provider, Exult.

After a decade of cautious experimentation among providers of managed legal solutions, the market has matured and is entering a new era in innovation. "Applying innovation to commoditized work delivered real savings but ultimately didn't move the dial because most legal work isn't commoditized," said Chris DeConti, Head of Strategy for Factor. "Factor represents Legal Innovation 2.0 aimed not at the fringes of low-value work but at the transactional legal work that takes up most of a legal function's time."

He added: "Corporate legal departments are still looking for the critical factor that effectively brings together the legal skill and experience of traditional law with the process efficiency and tech-enablement of New Law. By bringing these elements together, Factor empowers GCs to focus their department on core legal advisory work. We free up in-house lawyers from important but time-consuming transactional work so they can spend more time doing what they alone can do: advising the business on the balance between commercial objectives and legal risk."

About Factor
Factor, formerly Axiom Managed Solutions, is the leader in next-generation solutions for complex legal work at scale, ranging from deadline-driven regulatory projects to long-term managed services. Factor combines the expert lawyers, market know-how and experience of traditional law with the process efficiency, smart legal technology and data-driven project management of New Law to bridge a huge gap in the market. The company is comprised of more than 500 lawyers, legal specialists, technologists, and process consultants with offices in New York, Chicago, London, Belfast and Poland. For more information, go to or LinkedIn.

About Carrick Capital Partners
Who We Are
A firm of enterprise software, SaaS, and technology enabled services investors and operating executives with substantial experience founding, scaling, and optimizing market leading businesses.
Our Approach
We work with management to identify and improve critical areas of their business - focusing on the priorities that align with our experiences and that will deliver the highest strategic impact in both the short-term and long-run.
Why We Are Different
We have a concentrated number of companies in our portfolio so that we can build substantial relationships with each management team and ensure our firm's commitment to each company's goals.
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