Our Companies

Q&A with Martin Ambrose, CEO of Complia Health

Martin Ambrose - Complia Health.jpg

Q: What is Complia Health?

A: Complia Health develops mission critical business solutions for the Home Health Care and Hospice markets, which are uniquely positioned to drive compliance, scale, and efficiency to our clients. Our enterprise solutions simplify the complexity of business processes including scheduling, billing, caregiver engagement, patient outcomes and back office operations for healthcare agencies that deliver pre- and post-acute care.
From supporting the widest range of payer models to simplifying the most complex billing scenarios, Complia Health addresses the entire continuum of care in one integrated platform.

Q: How is Complia Health different from others in your industry?

A: The genesis of Complia Health is from within the Health Care industry. Many of the founding members are part of the business today, and we continue to differentiate ourselves through a business that is developed and operated by health care professionals. We manage the most diverse payor mix in the industry with deployments in 49 states. We are unique in our ability to support multiple lines of business regardless of size on a single platform.
We have continued to expand our footprint through strong customer advisory board relationships, which have enabled us to remain at the head of the curve in the Home Health Care and Hospice markets. Through our customer and market analysis, we drive an unparalleled ROI for our customers by simplifying the complex, ensuring regulatory compliance, and providing organizations with actionable insights into their organization’s workflow and client engagement.

Q: Tell me about the recent changes at Complia Health this year.

A: Complia Health’s U.S. operation and customers benefit from our decision to focus on the highly complex and regulated U.S. market in the home health, home care and hospice industries. Our strategic alignment through our Customer Advisory Boards has become a key driver in developing our roadmap, which comprehensively keeps Complia Health ahead of the curve as our customers and the industry grow.

Q: What role has Carrick Capital Partners played in the evolution of Complia Health?

A: We have benefitted from the broadened business perspectives of successful companies like Carrick. They provide access to resources and thought leadership spanning many years and markets.

Q: What’s next for Complia Health?

A: The interest and demand of the rapidly growing segment of elderly Americans to age in place will only continue to gain momentum. Broadened and more inclusive care is likely to further increase complexity, as will ever-changing regulations as the industry expands.
It is our goal and duty to use our established knowledge and expertise in this market to meet that increasing need by supporting our client agencies and helping them to grow and improve. We will continue to do this by building on the momentum of an integrated single platform and driving caregiver engagement and patient outcomes, while embracing the velocity and adoption of mobile and data centric decision making.

About Carrick Capital Partners
Who We Are
A firm of enterprise software, SaaS, and technology enabled services investors and operating executives with substantial experience founding, scaling, and optimizing market leading businesses.
Our Approach
We work with management to identify and improve critical areas of their business - focusing on the priorities that align with our experiences and that will deliver the highest strategic impact in both the short-term and long-run.
Why We Are Different
We have a concentrated number of companies in our portfolio so that we can build substantial relationships with each management team and ensure our firm's commitment to each company's goals.
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