jim-banner-gray-2.png

Jim Madden

Co-Founder and Managing Director

Jim Madden is a co-founder and managing director of Carrick Capital Partners where he directly oversees the sourcing and growth of successful companies in technology-enabled services and Software-as-a-Service (SaaS) businesses. At Carrick, Jim is closely involved in the identification, selection and post-investment growth guidance of the firm’s companies. He works with the CEOs, executive teams, and boards of the firm's portfolio companies, leveraging his deep understanding of sales, operations and corporate governance all toward the creation of substantial long-term value. Jim serves on the board of directors of Carrick companies Accolade, Axiom, Exiger, Everspring, InstaMed and Mavenlink.

Earlier in his career, Jim was the founder, chairman, and chief executive officer of Exult, Inc., the pioneer of human resources BPO (business process outsourcing) for Global 500 corporations. Founded in 1998, Exult operated client service centers around the globe, servicing more than 600,000 employees with $20 billion in annual employee payments. Exult empowered such globally recognized companies as BP, Bank of America, International Paper, and Prudential Financial to enhance their human capital productivity, reduce costs and provide improved HR services. In six years, Jim grew Exult from a concept to more than $500 million in revenue, and led the company’s successful IPO in 2000. After merging Exult into Hewitt (NYSE: HEW) in 2004 in an $800 million transaction, Jim became a special advisor with General Atlantic, focused on technology-enabled business-services companies. In 2007, Jim became a General Partner with Accretive, LLC, a private equity firm focused on early-stage technology services businesses. Prior to founding Exult, Jim held senior executive roles at SHL Systemhouse, a $2 billion IT outsourcer that was acquired by MCI in 1995. Previously, he was a Principal at Booz-Allen & Hamilton, and he started his career at Accenture (then Andersen Consulting).

Jim earned his BBA in finance and a BA in geology from Southern Methodist University. He also attended Webb Institute of Naval Architecture. He currently serves on the board of directors Genpact (NYSE: G). Jim is a past winner of Price Waterhouse "World Achievement Award”, Ernst & Young “Excellence in Entrepreneurship” award, and the Deloitte & Touche “Fast Company” award. He devotes time to a number of civic, community and business organizations, and is the past Chairman of the Board of Directors of the Hoag Hospital Foundation.

In his spare time, Madden is a competitive sailor who races his sailboats “Stark Raving Mad.” He is also an avid downhill skier.

Latest News
Accolade Logo.jpg
Global Technology Company Apptio Modernizes and Simplifies their Employee Healthcare and Benefits Experience by Bringing Accolade Connect to its Employees and their Family Members
February 20, 2019
Saama Logo
Campbell, CA (February 19, 2019) - Saama Technologies, Inc., a leading data analytics company, today unveiled three new, machine learning-based capabilities that extend the existing functionality of its award-winning Life Science Analytics Cloud (LSAC). Saama announced the addition of these state-of-the-art programs infused with artificial intelligence (AI) -- Virtual Assistant/AI, Operational and Financial Risk Mitigation, and Drug Efficacy and Patient Safety Analytics -- during the 10th Annual Summit for Clinical Ops Executives (SCOPE) in Orlando.
February 19, 2019
Axiom Logo.jpg
New York, NY (February 19, 2019) - Axiom Global Inc. today announced it has confidentially submitted a draft registration statement on Form S-1 with the Securities and Exchange Commission (the “SEC”) relating to the proposed initial public offering of its common stock. The number of shares to be offered and the price range for the proposed offering have not yet been determined. The proposed offering is subject to, among other things, completion of the SEC review process and market conditions.
February 19, 2019
About Carrick Capital Partners
Who We Are
A firm of enterprise software and technology enabled services investors and operating executives with substantial experience founding, scaling, and optimizing market leading businesses.
Our Approach
We work with management to identify and improve critical areas of their business - focusing on the priorities that align with our experiences and that will deliver the highest strategic impact in both the short-term and long-run.
Why We Are Different
We have a concentrated number of companies in our portfolio so that we can build substantial relationships with each management team and ensure our firm's commitment to each company's goals.