Carol Lindstrom, Former Vice Chair of Deloitte, Joins Factor Board of Directors

Lindstrom brings decades of expertise in building technology businesses and C-level relationships as well as extensive experience on the boards of major firms and non-profits


NEW YORK, NY (October 12, 2020) - Factor, the leader for complex legal work at scale, today announced that Carol Lindstrom has joined Factor as a member of its board of directors. Lindstrom recently retired from her position as Vice Chair of Deloitte, where she helped build and lead the firm’s technology consulting practice. Lindstrom’s appointment comes as Factor closed on a new investment from Carrick Capital Partners – one of the largest new investments in the global legal solutions market – which will allow Factor to quickly capitalize on the opportunities and momentum it has built since the beginning of the year.

A member of the Deloitte & Touche Board of Directors for six years, Lindstrom also served on the Deloitte Touche Tohmatsu (DTT) Global Board of Directors for eight years and is former President of the Deloitte Foundation. She currently serves on the board of multiple organizations, including Genpact, a global leader in digitally powered business process management and services, as well as two not-for-profit boards – the Workday Foundation and the St. Helena Hospital Foundation.

“We are honored to welcome Carol to our board. Her experience in building Deloitte’s technology consulting practice and in leading a global professional services business coupled with her leadership positions both on the boards of Deloitte and Genpact, makes her an invaluable addition to the Factor board and our growing business,” said Varun Mehta, CEO of Factor. “Carol’s guidance and vision will play an important role as we accelerate the development and expansion of our capabilities in next-generation legal solutions, and as we change perceptions of what New Law can accomplish.”

Factor combines expertise in handling complex work and market know-how associated with traditional law with the process efficiency and smart use of technology and data of New Law to bridge a huge gap in the market. Factor’s team is comprised of more than 500 lawyers, legal specialists, technologists, and process consultants with offices in New York, Chicago, London, Belfast, and Poland.

Mark Harris, Chairman of Factor’s board, CEO of Knowable, and co-founder of the new law pioneer, Axiom:
“Carol brings an unusual and powerful understanding of large enterprise, professional services, growth-company building and board service – we’re thrilled to have her. Carol’s stewardship and willingness to roll up her sleeves will help Factor make the most of the enormous opportunity ahead and is another positive step in the direction of becoming the board and the company we want to become.”

Carol Lindstrom, board member, Factor:
“I am thrilled to join the team at Factor – not just because of their potential for significant growth, but because they recognize an opportunity to add value and change the future of legal services delivery. I have been impressed not only with Factor’s leadership team, but also the company’s commitment to its clients and proven ability to deliver on very large, complex projects.”

About Factor
Factor, formerly Axiom Managed Solutions, is the leader for complex legal work at scale, ranging from deadline-driven regulatory projects to long-term managed services. Factor combines expert legal resourcing and market know-how with the process efficiency, smart legal technology, and data-driven project management of New Law to bridge a huge gap in the market. The company is comprised of more than 500 lawyers, legal specialists, technologists, and process consultants with offices in New York, Chicago, London, Belfast, and Poland. Factor is not a law firm and does not provide legal advice. For more information, go to or LinkedIn.

About Carrick Capital Partners
Who We Are
A firm of enterprise software, SaaS, and technology enabled services investors and operating executives with substantial experience founding, scaling, and optimizing market leading businesses.
Our Approach
We work with management to identify and improve critical areas of their business - focusing on the priorities that align with our experiences and that will deliver the highest strategic impact in both the short-term and long-run.
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Why We Are Different
We have a concentrated number of companies in our portfolio so that we can build substantial relationships with each management team and ensure our firm’s commitment to each company’s goals.
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